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Casey's Automotive shop has been so accommodating, very professional and always provides the best quality of service! They take the time to listen, going over every detail of my car and I never had wait more than an hour for even urgent matters. My... car has gone through a lot of issues within the past year (external and internal) and every time I leave I always feel secured and honestly safe driving it vs the old shops I've gone to. Trying to find a new shop that handles your car with such care and honest service is hard to find. I was recommend by my friend and they have now made a very loyal customer from my sister and I! I highly recommend!read more
We love Casey’s! Ryan and his staff are friendly and efficient and we trust them to take care of both of our cars.Pricing is fair and work is done on time with a rental available when needed.We recommend Casey’s 100%!
I really can’t say enough positive things about Casey’s. They are honest, knowledgeable, and personable.Highly recommend!
My Jeep has to accomplish two roles, get me to and from the trails (which can be a 4+ hour drive) and perform off road once there, so I trust very few with working on my Jeep. The last work I just had done was an alignment, may not sound like much,... but a lifted Jeep on 37s with no stock components can be a challenge. I have had it done other places and felt well that is better, but this time I drove home feeling like I was in totally different Jeep and beyond impressed. Eric and the Team are beyond professional and will always have my trust.read more
If you’re going to spend the money to have a professional shop do the work for you, I don’t think you’re getting a better deal in this area. I’ve used reddit to verify I’m paying fair prices and have had a few people tell me I’m getting great deals,... so I have no reason to go anywhere else.read more
Casey’s is an amazing place - they do great work, and are very honest and friendly. They provide pictures on their inspection reports to document any problems noted before recommending work be performed. Their new concierge service is great -... they’ll pick up your car for service and bring it back for no extra charge. Long story but I once flew into the airport and Ubered to Casey’s to pick up my car, only to find that my key battery had died. This happened shortly before they were closing for the day. They found me a new key battery right away and wouldn’t even charge me for it. While in the waiting room on various visits, I’ve seen all sorts of acts of kindness, big and small, from the Casey’s team. Highly recommend!read more
I have been having oil changes and regular auto maintenance on my 2013 Honda Civic at Casey's Chantilly location for a number of years. I've always been impressed with their service and the friendly atmosphere of a family-owned business. They are... quite honest about maintenance that needs immediate attention and what can wait. It is especially useful to me that they will provide a ride to your home in a designated mileage perimeter.They always go the extra mile. Recently, the general manager, Brendan, took extra time to resolve a windshield visibility problem at no extra cost. It involved using a razor to scrape offthe unique problem of Canada goose droppings across my entire windshield that had not responded to other methods of removal and I thought might require a costly trip to a detailer or even a new windshield. Thank-you Brendan and all the staff at Casey's Automotive - Chantilly.read more
It takes awhile to find a good, reliable garage that’s locally owned. After years of dealing with dealerships, much to my dissatisfaction, I found Casey’s last summer and never looked back. They’re quick, professional, and up front about what’s... needed to maintain your vehicle. The waiting area is comfortable and stocked with refreshments, and they even have loaner vehicles if needed! Despite a bit of a drive from DC, I wouldn’t choose anywhere else in the Northern Virginia area for my car care needs.read more
Came to Casey's because COVID changed how the service was provided to me by the previous shop I'd been using. I believe in value -- but I've come to weight competence-across-all-operations/service as higher. Thus far (2022), Casey's is "it." When I... talk with them I sense nothing but integrity in what they tell me -- because I feel good about what I received and experienced when my ticket is closed. And the shuttle service is a bonifide offering that you can count on.read more
We've been bringing our vehicles to Casey's for a few years now and plan to continue to use their services. The biggest draw is their transparency. Price of the repair work is always given up front , alongside photos on their very convenient online... portal. And they care about the quality of their work as well.Keep up the good work guys!read more
It's a broken record but still excellent communication. Super service. Always courteous. Still not tired of any of that.
Casey's technician quickly diagnosed my issue (wheel bearings) and performed a thorough repair. My car is running much better now. They kept me well informed throughout the process.
I've used Casey's a lot over the years for both of our cars. I went to them after a bigger named (for this area) repair shop gave me an absurd quote for a fix. I went to Yelp and sent a lot of questions out to various shops and Casey's was the only... one to not quote me but to say bring it in and we will check if that repair is even necessary FOR FREE. I did and the repair was not necessary and that was the moment they won my heart.Since I've been going to them and as a female in my 20s, now 30s, I have never once been talked down to or have it assumed I didn't know what was happening with my car. I've been met with absolute respect and honesty about the concerns on my car. If something is wearing down but not necessary to repair at this time, they tell me. They don't pressure me to spend money on issues that are not of a major concern at that time. They also send you an email and a text with a link to show you the breakdown of the issues and the costs and that just speaks to my little Millennial heart!As we've been deciding if we want to move out of this area or not, Casey's has been one of the major reasons we want to stay. It's incredibly difficult to find an auto mechanic you trust, and I trust the people at Casey's so much that I honestly never want to go anywhere else again. I cannot recommend this place enough!read more
All around 100% professional, zero headaches and good prices, cant ask for much more. Thank you and will continue to have my vehicles serviced at Casey’s.
I recently discovered Casey's Automotive. I wish I had come to them years ago. What a great company. From the Service Advisors to the Technicians, the entire staff was professional. I was very satisfied with the repairs done on my vehicle. I... absolutely recommend Casey's to anyone needing car repairs. I will continue to do business with them.read more
Casey’s has consistently impressed me with their service. The staff is knowledgeable, honest with service recommendations, and completely transparent about costs needed for repairs. The shop is clean and organized and the staff is welcoming and... friendly. I needed a state inspection that Casey’s doesn’t provide at this time, but they offered to take my car to a neighboring shop on my behalf and add the cost to my bill. They always provide a very detailed online summary of services provided and the status of various car components (with pictures) which is so helpful. I wish they had more locations around the country but am glad to have found them 15-min always from me. Their service has secured a lifetime customer with me.read more
Matt was amazing very good experience. Dropped off car and they drove us home. Kept us updated on what they found. I recommend them highly. Casey, Eric, Luke and Marshall were very helpful.They gave us complete print out of work needed and... performed.I would highly recommend Casey's to everyone. 1st time thereread more
Highly recommend coming here! The service, transparency and overall experience was five stars. I went in for an inspection and oil change. Once inspection was done I received a link through a text to see the report and what needed to be done. They... are very helpful in answering all your questions.Big plus if you have kids, they have a separate waiting area for kids that has different types of toys, books and everything your child needs to be entertained.You will not regret it!read more
Eric the service Advisor did a great job on recommending a Leveling kit for my jeep did a fantastic job great installation amazing ride would recommend this place to anybody Now I just have to get tires to fit the lift but thank you so much for the... quality work as being a technician for over 45 years it’s great to find a place that can work on your vehicle so you don’t have toread more
Casey's completed the oil change and maintenance in a very reasonable timeframe. The team was very professional and quick to respond to any of my questions.
Casey’s did a great job on my car. I have had my cars serviced there for years. Very informative, excellent service. I highly recommend them.
I have been using Casey's since I moved here, and I won't go anywhere else! They are honest and respectful, never condescending like some other auto services I have used in the past. They are the best in the area, by far!
Extremely helpful, and do great work.
Thanks for fixing my car....I'm pleased!I highly recommend this place. Thank you again.
I started using Casey's concierge during the pandemic to pick our cars up from our house and have the oil changed, and we still use them for every oil change. What's more, they diagnosed a pretty severe engine issue for our van, and they were... totally honest with me about what I should do next - whether the repairs would be worth it, if it's covered under my dealer's warranty (it is), and they were open that they see a lot of these issues with my make and model. They didn't pressure me into going with them for the repairs at all. I really value Caseys' expertise, honesty and integrity!read more
This is a premium car service! Everyone is polite and nice and always willing to answer any questions and provide help. They are a shop you can trust to give you the best service and honest recommendations. I am so glad they are nearby!
Casey's Automotive is great and provides true service with a smile. Drop off and pick up were super fast and I was able to make use of their loaner program which was real handy. My car is fixed and running like it should. This communications was... completely different than what I experience at dealerships and other shops. The service from all fronts is top notch.read more
We have been bringing all three of our cars here for years and we have a pleasant experience every time. The staff is amazing! They are communicative, polite, and timely. I highly recommend giving them a try!
My family has been going to Casey's for over 15 years and wouldn't trust anyone else to maintain our cars. The staff is very professional and friendly and are always upfront with their recommendations for what maintenance needs to be completed at... this time and what items are on the radar but can wait. Thanks for all of the years of quality service!read more
a/c fan repair
Great service. Great group of guys. Better than anyone in the area WAY better than G&C
They replaced my Clutch Kit Assembly w/ Slave Cylinder. Really liked the details they provided along with pictures of items that needed fixing. As of now, car runs great!
Awesome service at a great price! Casey’s team was quick to book le and get my car serviced within 2 days! They are awesome! I recommend them for all car needs!
I've been using Casey's for I think 5-6 years now on 3 different cars and I'm very happy every time. I really like the inspection pictures that get emailed so when they recommend additional services I can see exactly what it is and it's not pushy... at all. This time I went to the Chantilly location although I normally go to the sterling location and the customer service was exactly what I am used to, great customer service. Thank you! Oh and I always love the nail files for customers!!read more
I have recently moved to this area and my Jeep Compass had started having brake issues.I took my car here and was so surprised by the amazing customer service !! These are the kind of people and business that values it’s customers beyond all else... !I had my brakes repaired quickly and at a good cost. Thankfully I had taken it in promptly and didn’t need the calipers replaced. They also changed my oil per request but my State inspection was due — they did my inspection as a bonus!Every person I encountered while in there was super kind— this is the way I wish every business was run!read more
From the start to the finish the experience was great. From state of the art diagnostics, top notch employees with great communication and even a loaner car if needed this place rocks! You will not be disappointed.
Service is always excellent. Brendan makes the process easy and is always accommodating.