What Our Customers Say

The best referral you can get is from a neighbor.

Ask a neighbor about us – We’re confident in what they’ll say!
Jennifer N.
They are friendly
Hashem T.
I had a pleasure meeting with Casey and Eric yesterday at the shop. I went there because I had a weird sound in my Buick Lucerne 2010 which nobody was able to figure out. Their service is AMAZING, they are very professional, upfront, and more... importantly HONEST people.They inspected my car and provided me with a detailed description for the parts I need to replace. I did not feel they are pushing me to do the repair right away which in fact made me trust them more.I will do all the required maintenance at their shop going forward. Lastly, their coffee is so delicious.Thank you very muchHashemread more
Carmen A.
Great service! Matt was wonderful! He answered all my questions with great knowledge and extra kindness. Will definetely bring my car back to them!!
Alex L.
Cannot recommend Casey's enough! They are very professional, friendly, honest, thorough, and make sure your vehicle is well taken care of. It is hard letting other people work on my car, as I work in this business and have seen my fair share of... shotty work, but after dealing with the folks at Casey's, especially Service Advisor Eric and Service Technician Andrew, I would not hesitate to bring my car back to them! Thanks again for the stellar work!read more
Anson B.
I had both vehicles in the shop simultaneously and Casey’s worked hard to get both jobs done around a busy holiday schedule. I also took advantage of their courtesy loaner car and overall had an A+ experience as usual. 10/10 recommend Casey’s!!!
Viswa A.
We’ve been taking our cars to Casey’s for a few years now and their service has always been great. The prices are reasonable and they do a terrific job with explaining what and why something needs to be repaired or replaced. They usually send an... inspection report (with pictures) via text or email and customers have the option to only select specific repairs from the report. I strongly recommend getting your car repaired at Casey’s.read more
Kristin D.
The staff at Casey's really do seem to care about their customers. They don't talk down to you or try to up-sell. A few years ago, when we were picking up a different car that had been in for repairs, my battery died in front of their store. Casey's... had just closed for the evening, but one of the workers came out with a portable charger and got my car going again. Little things like that make a big difference.read more
VAPowerClean
Always a great place to take your vehicle🫡
M V
Took my 20 year old mini van to Casey's to have them look at its suspension and steering. They performed a very thorough inspection with pictures and detailed notes. A very professional shop.
Gretchen B.
We've been going to Casey's for a few years now and would never go anywhere else. Top notch service, so friendly, and they never try to upsell you on anything. If you're looking for an honest place to take your car, look no further!
Theresa C.
I took my 2006 Toyota Highlander to Casey’s Automotive with a list of things to check - serpentine belt, transmission fluid, and a squeaking noise in the back. Casey called with recommendations. He texted and emailed me a list of recommended repairs... in order of priority and the estimated cost for each. He told me not all the things would need to be done right away. He called me twice with things they found as they started the repairs that needed immediate attention and gave the estimate as well. Because they couldn’t get all the repairs done that day and it was Christmas weekend, they gave me a Kia Soul with only 7800 mikes on it as a loaner. Everyone I dealt with at Casey’s Automotive was very professional and polite. I highly recommend them!!read more
Thomas S.
Friendly and helpful. Work performed as requested. Additional repairs suggested but not pushed. A little pricey, but happy with the work performed and will definitely return.
Oksana1024
A wonderful auto shop, highly recommend. Honest mechanics, never push any repairs on you (unlike some others), so I trust their opinion. Also they use a very nice app, that let you see any identified car problems in real pictures with descriptions... and expected repair price, very convenient.read more
Chris H.
It's a broken record but still excellent communication. Super service. Always courteous. Still not tired of any of that.
brian R.
Casey's is always reliable. They service 2 fords and a bmw for me and are outstanding!
Sally O.
I love dealing with this business! They are always friendly, willing to help, and accommodating! They fit me in as soon as they can and my car problems are resolved quickly and expertly.
Ken L.
Great automotive repair shop. I have been going to them for years. Started going to them at their first location in Chantilly. Now going to their second location in Sterling. Highly recommend either location. The Sterling location is more... convenient for me. They stand behind their work. They are honest and they get your repairs done quickly.read more
Rolanda E.
We changed to Casey’s after continued problems with our former auto service provider. So far we have no complaints. They quickly built trust with us and after two visits, we feel confident in their integrity and service.
Peggy E.
Everyone at Casey’s was easy and helpful to deal with and were patient in answering all my questions. It was a good experience and I’m pleased with the work that was done there.
Kelly B.
I absolutely love Casey’s. If you call ahead they can usually pick up your car from your house and drop it back off. They do great work and I really trust them! I highly recommend them!!
Lauren D.
I always appreciate the service I r corve at Casey's. They tell you how it is and honestly let you know if you need to do something or if it can wait. They are also very accommodating with their schedule and offer a free shuttle as needed for nearby... residents. I was able to drop off my car while.workimg from home.read more
M K.
The guys at Casey's Automotive are great. They are easy to deal with, prompt, courteous, professional, and great at what they do. Highly recommend!
Mariah D.
Im a bit new to the area, got my very first car & heard about Caseys from a few different people when I was looking for a place that did honest work ,brake jobs etc. So I thought hmm good rep. so why not.... It was HONESTLY the best desicion I... made for my car needs & I will definitely will be a forever customer. Thank you Caseys Team! You guys rock !read more
Jeremy F.
Always friendly and professional. They always lay out recommendations in a timely manner in a way that allows me to prioritize the maintenance done to my vehicle. Definitely recommend checking them out if you’re looking for a local shop for work on... your vehicle.read more
Rodney Y.
Transparent, convenient, friendly, done in a timely manner.
UGK_Roze
A breath a fresh air from start to finish. After driving around for hours looking for a quick vehicle fix i was recommended to Casey’s. First time visit/walk-in. Everyone has a great attitude. Fixed my vehicle with no problem. Feel better about the... day. Probably won’t go anywhere but here for now on. Thanks again guys. (6 Stars*)read more
John N.
Eric and team were amazing, dropped car off in the evening and had a call first thing in the morning. Very fast, respectful, and professional. Will be back for sure.
Mike V.
Casey’s always does outstanding work, but what stands out the most is their customer service. Always polite and informative, they go out of their way to provide their customers with an excellent experience.
swedishboy3
I have taken numerous cars to Casey’s over the years and have always been struck by the outstanding service they have provided.Fair, honest, and efficient service every time with a great team!They will do the research, get the proper parts, and... get the work done quickly at a good price.At one point we had door handles on a VW Beetle that broke. Replacements would have entailed replacing the entire door panels which would be very expensive.The guys at Casey’s? They took the time to look around and after some time found a guy that had similar issues and who had found machined handles online for his Beetle.My point is that they will look at all options when finding the best solution for you.A shop where I can leave my cars and feel comfortable that they will do the right thing every time is of utmost importance to me!read more
Rick H
Excellent, professional, easy to work with and great customer service and repairs/installs were completed very quickly.
Ariana G.
Casey's Automotive shop has been so accommodating, very professional and always provides the best quality of service! They take the time to listen, going over every detail of my car and I never had wait more than an hour for even urgent matters. My... car has gone through a lot of issues within the past year (external and internal) and every time I leave I always feel secured and honestly safe driving it vs the old shops I've gone to. Trying to find a new shop that handles your car with such care and honest service is hard to find. I was recommend by my friend and they have now made a very loyal customer from my sister and I! I highly recommend!read more
Louisa W.
We love Casey’s! Ryan and his staff are friendly and efficient and we trust them to take care of both of our cars.Pricing is fair and work is done on time with a rental available when needed.We recommend Casey’s 100%!
Ashley D.
I really can’t say enough positive things about Casey’s. They are honest, knowledgeable, and personable.Highly recommend!
Kevin
My Jeep has to accomplish two roles, get me to and from the trails (which can be a 4+ hour drive) and perform off road once there, so I trust very few with working on my Jeep. The last work I just had done was an alignment, may not sound like much,... but a lifted Jeep on 37s with no stock components can be a challenge. I have had it done other places and felt well that is better, but this time I drove home feeling like I was in totally different Jeep and beyond impressed. Eric and the Team are beyond professional and will always have my trust.read more
Trevor S.
If you’re going to spend the money to have a professional shop do the work for you, I don’t think you’re getting a better deal in this area. I’ve used reddit to verify I’m paying fair prices and have had a few people tell me I’m getting great deals,... so I have no reason to go anywhere else.read more
Erin H.
Casey’s is an amazing place - they do great work, and are very honest and friendly. They provide pictures on their inspection reports to document any problems noted before recommending work be performed. Their new concierge service is great -... they’ll pick up your car for service and bring it back for no extra charge. Long story but I once flew into the airport and Ubered to Casey’s to pick up my car, only to find that my key battery had died. This happened shortly before they were closing for the day. They found me a new key battery right away and wouldn’t even charge me for it. While in the waiting room on various visits, I’ve seen all sorts of acts of kindness, big and small, from the Casey’s team. Highly recommend!read more
Pat
I have been having oil changes and regular auto maintenance on my 2013 Honda Civic at Casey's Chantilly location for a number of years. I've always been impressed with their service and the friendly atmosphere of a family-owned business. They are... quite honest about maintenance that needs immediate attention and what can wait. It is especially useful to me that they will provide a ride to your home in a designated mileage perimeter.They always go the extra mile. Recently, the general manager, Brendan, took extra time to resolve a windshield visibility problem at no extra cost. It involved using a razor to scrape offthe unique problem of Canada goose droppings across my entire windshield that had not responded to other methods of removal and I thought might require a costly trip to a detailer or even a new windshield. Thank-you Brendan and all the staff at Casey's Automotive - Chantilly.read more
Maxwell D.
It takes awhile to find a good, reliable garage that’s locally owned. After years of dealing with dealerships, much to my dissatisfaction, I found Casey’s last summer and never looked back. They’re quick, professional, and up front about what’s... needed to maintain your vehicle. The waiting area is comfortable and stocked with refreshments, and they even have loaner vehicles if needed! Despite a bit of a drive from DC, I wouldn’t choose anywhere else in the Northern Virginia area for my car care needs.read more
James B.
Came to Casey's because COVID changed how the service was provided to me by the previous shop I'd been using. I believe in value -- but I've come to weight competence-across-all-operations/service as higher. Thus far (2022), Casey's is "it." When I... talk with them I sense nothing but integrity in what they tell me -- because I feel good about what I received and experienced when my ticket is closed. And the shuttle service is a bonifide offering that you can count on.read more
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The best referral you can get is from a neighbor.