The best referral you can get is from a neighbor.
Ask a neighbor about us – We’re confident in what they’ll say!
Casey's Automotive is easy to schedule with, on time, and does honest work on our cars. We love the concierge service for our busy family. Their online estimates make getting work on our car a breeze.
I don’t often leave reviews for business unless it's bad. But I feel like I should share my experience.My car had problem starting so I bought it in to get it looked at. They quoted me about 2k to get it fixed, feeling the pinch, I decided to... wait a little and just get a new (used)car since KBB is listing it at 6k. Well it the following Monday it wouldn’t start at all so I didn’t have a choice in the matter. Had the car towed and got it “fixed” for about 2,300 Friday. Monday rolled around again but the car wouldn’t start. Called again told them same symptoms and how upset I was to pay 2,300 for a repair that didn’t fix the problem. They offer free tow and to get it back into the shop to get it looked at. They “fixed” the problem the following Friday replacing the high pressure fuel pump. Cost would’ve been around 2,100 but it was free for me since I’ve already paid 2,300 to have my engine taken apart and cleaned. So feeling very happy at this point because other shops would’ve been like “labor is free but material cost this much”. Tuesday morning, Car wouldn’t start again. Same thing they offer to tow it and get it looked at. They claimed it was a short and fault computer. Would have to get it programmed at a Nissan dealership total would be around 2,600. And once again free to me. Got my car back around 28 Aug no issue so far. I’m really surprised that they were willing to eat that much of the repair cost.Finding a good and honest auto repair shop you can trust is hard in this day and age.read more
I definitely recommend this place they’re very professionals, great customer service and staff I took my Wrangler with an electrical issue in the light bars (off-road accessories) and they found the bad connection that the wires had and fixed it. I... took it to different places before and no one knew how to do that kind of work. I’m very glad that I found Casey’s Automotive because they are the best! Five stars very deserved. If you are looking for good vehicle service and price go to Casey’s Automotive!! 👍👍read more
Could not be more pleased with the service.
As an over-20 year customer of Casey's Automotive, it is refreshing to see how Casey's continues to deliver outstanding performance, value, and commitment. In this case we needed tires, the preferred brand was on national back-order, and Casey's... stepped up to acquire equivalent quality tires at the price/performance we wanted, and do all of this while I was out-of-town, working over the phone.read more
Casey's has been a trusted partner to my family for more than 12 years. I rely on them for all my automotive needs, and they have never let me down. I trust Brian and the crew take care of us!
I chose this place because of the great reviews and being a local shop, they did not disappoint. I took my vehicle in a little earlier than my appointment time and they gave me a loaner vehicle for me to use while I waited. The service was great and... they provided me a detailed report with photos of their inspection showing everything about the health of my vehicle. Great prices, services and staff. I will be using them for my vehicle services in the future.read more
I have been going to Caseys for 20 years and recommend them to friends.The customer service has never been better and I believe the service is top notch.
This shop is great. I got a text and email when they were done with their inspection. The inspection results gave me a very clear idea of the state of my vehicle—what will need to be addressed soon, what needs to be addressed now—with pictures... alongside the recommendation. There was also a price sheet where you could simply select the services you approve and send it back. We needed several things done but they got it back to us by late afternoon.read more
I am a disabled combat veteran who always looks for a business that supports veterans and their families. I found it with Casey’s by providing excellent service to our vehicles. I previously went to a competitor where I noted the level of care and... honesty were not met like I have with Casey’s. This is a top notch car care service!read more
Casey’s staff has always been friendly, professional and great customer service. Been a customer for probably over 20 years. A great company!
I have brought my vehicle into Casey's several times now. Each time I have knowledgeable mechanics help me with whatever my car issue was. I have never felt pressured by any sales pitch and have felt respected in terms of what I finally decide to do... with my car, given the helpful knowledge of the office staff. Thanks Casey's. I will be back. Gonna need some new tires soon!read more
Casey's consistently exceeds my expectations for accurately diagnosing tricky problems with my older model vehicles and sourcing the best quality parts for the repairs. They do an outstanding job of keeping me informed of their progress during the... servicing and always offer scalable options to help control costs. During my most recent visit for a wiper motor repair, they located a source for the exact factory part that was needed, expertly performed the repairs, and even gave me a complimentary state inspection when they noticed the due date on my sticker.I highly recommend Casey's for honest high quality services offered at fair and reasonable prices.read more
I can’t say enough about Casey’s they are very friendly, technically knowledgeable and very appreciative of the opportunity. I have and will continue to take my car to them and recommend them.
It was good repair for my carVery professionalThanks for everything !
Used their new concierge service to get the car in for an oil change. They were prompt, professional, and thorough, performing a complete inspection as part of the service. Got a comprehensive report with a list of things I’ll need to have done in... the immediate abs near future, which is helpful for budgeting. I’ll definitely use them again!read more
Casey’s Automotive never disappoints. Honest, reliable, friendly and very professional, they have been taking perfect care of our cars for years.The last few years, I appreciated them even more when it was time for my daughter to own a car. They ... treat her with a lot of respect and always listen carefully to her concerns.We expect to remain Casey’s patrons for many years to come!read more
We've had really good experience with Casey's. First, they fixed a wiring harness issue on a 2014 VW Golf for a fraction of what the dealer quoted me. Second, on our 2006 Toyota Sienna they stuck with a hard to pinpoint issue and worked with me to... minimize the cost. They are a refreshing change from the all too common shops that try to get you to do the maximum work at maximum price every time you take your car in for service.read more
Eric was very professional and clear on exactly what my car needed. He didn’t try to sell me on a bunch of random stuff which I appreciated. I would definitely recommend Casey’s and Eric.
Super professional and punctual. Got me in and out promptly and didn’t try to hit me over the head with a bunch of possibly un needed add ons. Eric was super attentive and communicated effectively, job well done!
Truly 5 star service. Provided a thorough prepurchase inspection of a used Prius, all very kind and diligent
You all helped me out with a nail in my tire late on a Friday afternoon right before I was leaving on vacation. Your customer service and willingness to fix my tire when you all were busy went above and beyond. I cannot thank you enough. I’m now... going to be a customer for life!!read more
I trust them to do work on all of our family vehicles. Unlike my experience at the dealer, I am confident Casey’s won’t “churn” me for that magical $1000 service. They may recommend some work but it’s more of a discussion, unlike a pushy, dealer.... They are a trusted service provider to me.read more
Casey's in Chantilly is the best. My family uses them for all of our automotive needs ... from routine state inspections and oil changes to the more major engine, brake and transmission repair services. Everyone is friendly and professional. They... offer very reasonable and competitive pricing ... and most importantly, do excellent work.read more
This was my first using Casey’s for my 2014 Jeep Wrangler. I was very happy with my service. They diagnosed an issue I had with my drive shaft and did a thorough inspection of my vehicle which uncovered a few other items that needed to be addressed.... Very professional and very knowledgeable. I will be taking my Jeep back to Casey’s for future maintenance, repairs and modifications.read more
They do great work and are friendly and courteous. We’ve used them before and will continue to do so!
Recently moved to the NoVa area and have been extremely skeptical about find a new trustworthy mechanic, but I can confidently say Casey’s has earned all of my automotive business moving forward.Dropped the car off for an oil change and tire... alignment, and was called later in the afternoon to let me know that a few of my steering components we’re rusted/seized up and preventing them from aligning the wheels without risking breaking them. I was appreciative, but was fully expecting an upsell attempt or some way to cost me more money having the parts replaced.To my surprise, not one attempt to cost me more money or keep my car longer than possible. Eric was incredibly helpful in explaining the situation and the options and advised me that the car would be completely fine to drive as is for a little while longer and even worked up an estimate for me to keep in mind for the coming months.Additionally, they included a very thorough inspection of my entire car at no cost. This inspection came complete with photos to document areas they saw as possibly needing some work in the future.This is my first google review, and I’m happy to give it to a business that truly deserves it. I will be recommending Casey’s to everyone I knowread more
Staff was great. Worked with a couple of different folks to dial in exactly what work I needed completed. Were not pushy and clearly laid out a couple of options based on my input. Work quality was outstanding. Wish I had found this place when I... moved here a year ago, will not get my vehicles serviced anyplace else from now on.read more
Great service, reliable, quick, and dependable
Casey’s Automative is very professional and takes the time to explain what exactly needs to be done and what can wait for repairs.
Once again Casey's did not disappoint!. Brenden and his team delivered a courtesy car to my home in the morning, worked on my SUV during the day and delivered it finished that evening. What a great perk of doing business with Casey's! Not to mention... that I trust them with both our cars for all the maintenance and repairs.read more
Great Customer service, everything I asked plus some that I hadn’t noticed with car, understood my budget and needs so they helped prioritize the immediate issues and let me know when I should bring the car back for the other repairs. The team is... honest and they send a report of what’s good with your car (green), what needs to be kept an eye on (yellow) and needs immediate attention (red). I trust them and their team to treat my car as if it was their own and that’s exactly what they do.read more
Had to tow it to Casey's (Chantilly) on short notice. They diagnosed quickly and made the repairs. Spot on service, again. Never get tired of that, again. Top notch!
Moved to the area a little over a year ago, and was really hoping to find a good, reliable shop to help keep the family vehicle in good shape for the wife and two babies. Came across Casey’s after buying a Toyota Sequoia with 160,000mi. on it.... Brought to Casey’s for the pre-purchase inspection, and the first post-purchase round of maintenance and could not be happier with the service and experience. Casey’s knows what they are doing, but know even more about taking care of their customer. They always seem to be able to get me a quick appointment, finish the job quickly, and, above all else, give me honest vehicle advice I can trust. They even offered to give me a ride home after drop-off and brought the car to my home once service was complete. Even though I live within a couple miles from the shop, I was absolutely blown away by the effort to make my experience as easy/care-free as possible. Needless to say, Casey’s will be taking care of my Sequoia for the rest of its loooong life. Check them out, you won’t be disappointed!!!read more
Finally found a shop that is consistently honest, understands the problem without charging exorbitant diagnostic fees, and doesn’t just try shotgunning parts at a problem. Glad to have a neighbor recommend them after a few subpar interactions with... other shops in the area.100% would recommend Casey’sread more
First time I’ve used Casey’s and was impressed with the entire operation! Will definitely use in the future!
I completely trust Casey's. Honest people who aren't trying to get every penny from me. I have A LOT of family and friends who all have used Casey's for years and everyone raves about their experiences.